Live Traffic Filtering not working. Bug?

  • Resolved kthomasINASP

    (@kthomasinasp)


    7 years ago

    Hi,

    We had an attempted (failed) attack over the weekend so I wanted to check the live traffic logs for more info (to see if it was a bot or human).

    However, I got zero results when I applied the IP address into the filter.

    Initially I wondered if this was because it had exceeded the default 2000 lines logged, so I ran a test search for a more recent visit (ie. an entry that was logged within the past few mins and visible in the live traffic section when no filters were applied.). The search returned no results.

    Filtering by date/time range for any traffic also failed.

    We’re using the free version but I couldn’t see any settings which might explain this so I wonder if it’s a bug with the filtering?

    For additional info – we’ve just upgraded to 4.9 so I’m using that to view, but the data would have been captured whilst it was using 4.8.3)

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • wfyann

    (@wfyann)

    Hi @kthomasinasp,

    Do you see any errors in the browser console when you try and filter the traffic entries?

    Also, have you checked the database logs to see if there are any errors related to the Wordfence tables (_wf***)?

    Thread Starter kthomasINASP

    (@kthomasinasp)

    Hi @wyfann

    Re console: Have just checked. Here’s what I see in terms of errors:

    JQMIGRATE: Migrate is installed, version 1.4.1
    WebSocket connection to ‘wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data’ failed: Error during WebSocket handshake: Unexpected response code: 403

    Uncaught TypeError: Cannot read property ‘top’ of undefined
    at admin.liveTraffic.js?ver=6.3.21:709
    at dispatch (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget,jquery-ui-position,quicktags,jquery-ui-core,jquery-ui-tooltip&ver=68860b621acc630922116ad79557db6e:3)
    at r.handle (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget,jquery-ui-position,quicktags,jquery-ui-core,jquery-ui-tooltip&ver=68860b621acc630922116ad79557db6e:3)

    Interestingly though, since opening console and copying that, live traffic filtering now does seem to be working so perhaps it was just a weird glitch.
    (dev tools was already open previously so shouldn’t have been a caching issue)

    I’ll mark this as resolved, but thanks for your help all the same ??

Viewing 2 replies - 1 through 2 (of 2 total)
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