Live Traffic is blank

Can anybody provide an update on this? I’m close to moving over to WP Cerber at this point unfortunately.

Hi @adeux!
Sorry for the late reply. If you can’t see any Live Traffic the first thing would be to check the browser console to see if there are any errors there. If you’re not familiar with that, we have a little bit of info on it here in our documentation.

Hey @wfasa

No errors in console:

JQMIGRATE: Migrate is installed, version 1.4.1
content_script.js:322 Initial replacements took 166ms.

Hi again @adeux,
It may be a conflict with another plugin then. You can try the Health Check plugin to deactivate all plugins except Wordfence to see if that fixes it. The Health Check plugin only deactivates plugins for the logged in admin, so your visitors aren’t affected.

https://www.ads-software.com/plugins/health-check/

Hey @wfasa

Unfortunately health check kept bringing my site down with error 500 so I had to create a staging site and disable plugins one by one.
I finally got to WooCommerce Product Feed Pro (https://www.ads-software.com/plugins/woo-product-feed-pro/) and the live traffic section started populating again.

Strangely this only stopped working on version 7. Version 6.3.22 worked fine, with both plugins enabled and working at the same time.

Can you help with this incompatibility?

Many thanks

Hi again,
Good detective work. I installed https://www.ads-software.com/plugins/woo-product-feed-pro/ on a test site just now but unfortunately I wasn’t able to reproduce the issue. Live Traffic works fine for me with that plugin.

I see that a new version of that plugin was released 17 hours ago, so that’s the one I would have been using now. Any chance updating to the most recent version of Product Feed PRO resolves the issue?

Another theory might be that you’ve had some things cached that shouldn’t be cached, but then you shouldn’t have been able to reproduce the issue on the staging site (things shouldn’t have been cached there I presume?).