Live Traffic problem/possible theme conflict

  • Resolved joern1

    (@joern1)


    5 years, 4 months ago

    Hi,
    wordfence is working fine with the standard theme. But as soon as I activate my theme the Live Traffic function looks like this:
    https://prntscr.com/ojy758
    Also the button for the firewall optimization is not working (no reaction on click)
    Back to standard theme, everything works fine again.

    It looks like a theme conflict to me but theme author says he can’t solve it from his end and he asked me to ask you to look into it? Could you do that please? I would send the diagnostics report as soon as I hear back from you.

    Thanks
    Joern

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hey @joern1,

    I’m not sure this is something we can resolve on our end if the theme has conflicting code and the issue isn’t on our end. But I’d be happy to take a look to make sure the issue isn’t on our end. Can you please share a copy of the theme? You can send it to [email protected]. If you do, please include your www.ads-software.com username, and link to this thread and please update the thread as well in case I miss the email.

    Thanks,

    Gerroald

    Thread Starter joern1

    (@joern1)

    Hi Gerroald,

    thank you so much, I just sent the mail with the theme and contact info.

    Hey @joern1,

    Thanks for sending the theme.

    I was able to reproduce the issue, and I’ve shared it with the developers. I’ll be sure to report back here when I know more.

    Thanks,

    Gerroald

    • This reply was modified 5 years, 4 months ago by WFGerroald.
Viewing 3 replies - 1 through 3 (of 3 total)
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