Load forever after quiz submissions

I have exactly the same problem. After submission jquery error and no results (Uncaught TypeError: Cannot read properties of undefined (reading ‘save_response’)
).

Hi @mhabeb

It is a bit hard to answer why you are experiencing this issue
The best advice I can give is the standard fault finding and fixes.
I first advise you to clear the cache and cookies. You can also try to reset your permalinks and try again.
The issue could also be due to a theme or plugin conflict

Themes:

As a test, switch to a default theme such as twenty-twenty and see if this fixes it.

Plugins:

If that doesn’t work, also deactivate all plugins apart from QSM and see if this fixes. if it does, re-enable one at a time to see which is causing the error.
If you cannot do this to your site (say because it is live) then use the ‘troubleshooting’ features of this plugin to let you test without affecting other users

https://en-gb.www.ads-software.com/plugins/health-check/

Regards,
Sumit

• This reply was modified 2 years, 9 months ago by sumitsanadhya.

Hi,
we have exactly the same problem. Even on the default theme and with all plugins turned off.

https://i.postimg.cc/Kz1XSsYL/Zrzut-ekranu-2022-05-25-o-11-11-24.png

Dear sumitsanadhya

Thanks for your reply, I have done all your instruction and the problem still exist!!

I also tried with downgrading WP to 5.6 and it does not work!
see
https://postimg.cc/WFXCTx3m

Hi @mhabeb

Can you please provide the given details so we will check and help you to fix the issue.

1. Log of your web server error log.
2. Enable WP_DEBUG and log that output to a file and share that file. You can refer to this article for more help: https://www.ads-software.com/support/article/debugging-in-wordpress/
3. Create and post a link to phpinfo(); output

Regards,
Sumit`