• Resolved raha1988ab

    (@raha1988ab)


    Hi

    We are using woodmart theme, with the last update of woocommerce and woodmart we found there are many problems occurred

    1-mobile menu was not working

    2-tab-additional_information in single product not working

    3-There was a speed problem

    we enabled the JS Minify, JS Combine, and Load JS Deferred

    in the past, I mean woocommerce version 8.4 everything worked cool, and you solved many problems I had with caching systems, but now I have to turn off the Load JS Deferred, and it affects the page speed

    the theme author added many js in the exclude tab of Tuning Settings, but I still have problems, they told us

    Litespeed seems to be removing these scripts from the page completely or changing their order if you don’t add them to the exclusion list. We can’t influence this. You need to contact the plugin’s developers for help on this matter.

    would you please help me again?

    Report number: RSXDHLQO

    Report date: 01/31/2024 20:41:00

    • This topic was modified 10 months ago by raha1988ab.
Viewing 15 replies - 1 through 15 (of 21 total)
  • Plugin Support qtwrk

    (@qtwrk)

    when plugin or theme upgrades , it may changes things , like add , remove or modify its CSS and JS , this is normal , when something works before , it doesn’t mean it will continue to work all the time

    I don’t really see any JS exclude from report , merely few which I don’t think it will actually work

    please try add wd and wood into excluding list , purge all , see how thing goes

    Thread Starter raha1988ab

    (@raha1988ab)

    Please see this image

    https://prnt.sc/nWXWRQtc-Rv1

    This is new email of theme Autor:

    Ask them to enable delay JS without exclusion and check why the scripts that I added to the exclusion list are not loaded on the places where they should be. All scripts should be loaded in the order they are on your page even if they are delayed.

    please try add?wd?and?wood?into excluding list , purge all , see how thing goes

    @qtwrk

    What do you mean about wd and wood ?

    Plugin Support qtwrk

    (@qtwrk)

    in your screenshot , both fields , add wd and wood into them , save and purge all

    Thread Starter raha1988ab

    (@raha1988ab)

    You mean like this?

    https://prnt.sc/kdlnMDxAFex8

    Plugin Support qtwrk

    (@qtwrk)

    yes sir

    Thread Starter raha1988ab

    (@raha1988ab)

    I add it, it break the speed, what now?

    Plugin Support qtwrk

    (@qtwrk)

    but did 1 and 2 work now ?

    Thread Starter raha1988ab

    (@raha1988ab)

    Yes it worked

    https://prnt.sc/koZDRysPeVL3

    but speed on mobile has issue

    page speed insight: https://prnt.sc/My-SdxfyZR2P

    google chrome lighthouse https://prnt.sc/K3efeNmooii3

    • This reply was modified 10 months ago by raha1988ab.
    • This reply was modified 10 months ago by raha1988ab.
    Plugin Support qtwrk

    (@qtwrk)

    okay , now try to use wd or wood only , see which one is actually doing the work

    Thread Starter raha1988ab

    (@raha1988ab)

    Hi

    I did, and it worked, I mean the menu on mobile is working but the speed is not fine and it was break all the things I did for my site

    Plugin Support qtwrk

    (@qtwrk)

    now you can further narrow down to smaller scope based on wd and/or wood keyword , ideally to make it exclude as less as possible

    Thread Starter raha1988ab

    (@raha1988ab)

    Fine.

    Please describe what is wd and wood

    Plugin Support qtwrk

    (@qtwrk)

    it’s like an abbreviation of woodmart , people commonly uses short abbr in code

    Thread Starter raha1988ab

    (@raha1988ab)

    Exellent

    1-Where did you find this wood?

    2-what is wd?

    3-What does wood it include?

    Plugin Support qtwrk

    (@qtwrk)

    it’s all in the html source code

Viewing 15 replies - 1 through 15 (of 21 total)
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