• Resolved alephnullz

    (@alephnullz)


    My page has infinite load, when I use a model that instead of load more has, the page numbers say that the next one doesn’t exist, maybe I did something wrong in the configuration, but for guarantee I even used the pre-ready model and the error keeps occurring.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author WP Royal

    (@wproyal)

    Hi,

    You need to create a page where we can reproduce the issue, there is nothing on the link you’ve provided. Also, it’s not quite clear, so please provide a screenshot or a more detailed explanation.

    Kind Regards

    Thread Starter alephnullz

    (@alephnullz)

    Sorry, I had deleted the page trying to fix the problem, I returned it to its previous state. Basically when I clicked on load more, nothing would load, then a page started to be loaded, now it has an infinite load and doesn’t show the other posts. now the link is ok. https://beneiltonmartins.com/blog/

    • This reply was modified 2 years, 7 months ago by alephnullz.
    • This reply was modified 2 years, 7 months ago by alephnullz.
    Plugin Author WP Royal

    (@wproyal)

    Hi,

    This is weird, looks like a database or a server-side problem.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]
    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    And also, Please navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to us as well.

    P.S. If there is a bug, we will be able to help you and fix the issue globally as well.

    Kind Regards

    • This reply was modified 2 years, 7 months ago by WP Royal.
    Thread Starter alephnullz

    (@alephnullz)

    Ok, i send all information ??

    Thread Starter alephnullz

    (@alephnullz)

    thx, for response in email, sorry for the inconvenience ??

    Plugin Author WP Royal

    (@wproyal)

    You are welcome ??

Viewing 6 replies - 1 through 6 (of 6 total)
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