Loading animation stuck untill user interaction

  • Resolved mohizahmad123

    (@mohizahmad123)


    3 weeks, 3 days ago

    So we have optimized one of our site using 10web but the loading animation is stuck untill the user interacts with the page.

    How can we get rid of this behaviour? I have excluded the plugin from optimization but even then I am facing the issue.

    Here is the video explaining the issue https://youtu.be/oaYRZjfiN8c

    Best Regards!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Mane Grigoryan

    (@manegr)

    Dear @mohizahmad123 ,
    Thank you for contacting us.
    The delayed JS functionality you are experiencing is designed for speed optimization. It ensures that JS execution is triggered only on user scroll/tap, resulting in faster loading times. The element-rendering scripts won’t execute until prompted by actions from page visitors, so you need to tap/scroll first to get page elements.

    As it is critical for a good website score, we would recommend leaving it in place, as users tend to start interacting with websites right away.

    However, you can disable the JavaScript Delay option anytime from the Website Booster > Settings section, which will allow the JS files to start loading right away. Please, note that the speed score will be worse.
    Regards, Man

    Thread Starter mohizahmad123

    (@mohizahmad123)

    Man, Thankyou for the reply. But here is my question,

    If I have excluded a certain plugin fron JS Exclusion, does not that mean it should load with website and bypass this behaviour? Maybe I am thinking it wrong. Please explain this to me

    Plugin Support Mane Grigoryan

    (@manegr)

    Dear @mohizahmad123 ,
    Yes, that’s right. There can be 2 different reasons for the JS files to still be attached by hover when excluded :

    1. Please, kindly make sure all caches on your website are cleared.
    2. Please, check the Console errors and make sure to exclude them as well.

    These 2 guides will be helpful on the way: ?

    1. You can locate the conflicting JS files / scripts and exclude them from 10Web Booster using this guide.?
    2. You can exclude the plugin responsible for the section. For example, if the gallery of the website is not loading, excluding the gallery plugin should solve the issue. Please, check the Fixing issues with plugins/themes/services section of this guide.??

    Thank you for your time,
    Regards, Mane

Viewing 3 replies - 1 through 3 (of 3 total)
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