Loading error in the product list

  • Resolved albertcanals

    (@albertcanals)


    3 years, 7 months ago

    We have a issue about Product View; only appears one product on table, and all the proces to determinate if exist a problems with the theme or other plugins they have not solved the problem. The errors appears in console are:

    smart-manager.js?ver=5.7.1:333

    Uncaught TypeError: Cannot read property 'hasOwnProperty' of null
    at selectValueRenderer (smart-manager.js?ver=5.7.1:3331)
    at Object.cellRenderer (handsontable.full.min.js?ver=5.7.1:47)
    at e.value (handsontable.full.min.js?ver=5.7.1:38)
    at e.value (handsontable.full.min.js?ver=5.7.1:38)
    at e.value (handsontable.full.min.js?ver=5.7.1:37)
    at e.value (handsontable.full.min.js?ver=5.7.1:37)
    at e.value (handsontable.full.min.js?ver=5.7.1:37)
    at e.value (handsontable.full.min.js?ver=5.7.1:36)
    at l.render (handsontable.full.min.js?ver=5.7.1:47)
    at g._refreshBorders (handsontable.full.min.js?ver=5.7.1:35)

    Thank you for your help!!

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter albertcanals

    (@albertcanals)

    Screen Shot

    https://www.dropbox.com/s/exdgw2fofp94qdd/Captura%20de%20pantalla%202021-04-19%20a%20les%2016.46.16.jpg?dl=0

    Plugin Author storeapps

    (@storeapps)

    Hi,

    Sorry for the inconvenience caused.

    Could you please make sure that you are using the latest version of the Smart Manager plugin [i.e. v5.10.0] on your site?

    If still the issue persists, then request you to please install the free plugin Health Check & Troubleshooting by WordPress and keep only WooCommerce and Smart Manager plugins active on the admin side of your site, and then try to reproduce the same issue. This doc will help you with setting it up.

    Please try it and let me know how that goes for you.

    Thread Starter albertcanals

    (@albertcanals)

    Hi! Hello! Yes, we have the new one 5.11, and we have the same issue.
    After installing and activated the Troubleshooting plugin, and, only with Woocommerce, Smart, and TwentyTwenty Theme, the issue persist.

    Any solution?

    Thread Starter albertcanals

    (@albertcanals)

    We attach the system status for your help:

    
### WordPress Environment ###

WordPress address (URL): https://optimistbarf.com
Site address (URL): https://optimistbarf.com
WC Version: 5.2.2
REST API Version: ? 5.2.2
WC Blocks Version: ? 4.7.2
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 2.1.5
Log Directory Writable: ?
WP Version: 5.7.1
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?
Language: ca
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.27
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 5000000
cURL Version: 7.66.0
OpenSSL/1.1.1k-fips

SUHOSIN Installed: –
MySQL Version: 5.7.32-35-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.2.2
WC Database Prefix: dwc_
Mida total de la base de dades: 11.93MB
Mida de les dades de la base de dades: 10.29MB
Mida de l'índex de la base de dades: 1.64MB
dwc_woocommerce_sessions: Dades: 0.02MB + índex: 0.02MB + Motor InnoDB
dwc_woocommerce_api_keys: Dades: 0.02MB + índex: 0.03MB + Motor InnoDB
dwc_woocommerce_attribute_taxonomies: Dades: 0.02MB + índex: 0.02MB + Motor InnoDB
dwc_woocommerce_downloadable_product_permissions: Dades: 0.02MB + índex: 0.06MB + Motor InnoDB
dwc_woocommerce_order_items: Dades: 0.02MB + índex: 0.02MB + Motor InnoDB
dwc_woocommerce_order_itemmeta: Dades: 0.05MB + índex: 0.03MB + Motor InnoDB
dwc_woocommerce_tax_rates: Dades: 0.02MB + índex: 0.06MB + Motor InnoDB
dwc_woocommerce_tax_rate_locations: Dades: 0.02MB + índex: 0.03MB + Motor InnoDB
dwc_woocommerce_shipping_zones: Dades: 0.02MB + índex: 0.00MB + Motor InnoDB
dwc_woocommerce_shipping_zone_locations: Dades: 0.02MB + índex: 0.03MB + Motor InnoDB
dwc_woocommerce_shipping_zone_methods: Dades: 0.02MB + índex: 0.00MB + Motor InnoDB
dwc_woocommerce_payment_tokens: Dades: 0.02MB + índex: 0.02MB + Motor InnoDB
dwc_woocommerce_payment_tokenmeta: Dades: 0.02MB + índex: 0.03MB + Motor InnoDB
dwc_woocommerce_log: Dades: 0.02MB + índex: 0.02MB + Motor InnoDB
dwc_actionscheduler_actions: Dades: 0.02MB + índex: 0.11MB + Motor InnoDB
dwc_actionscheduler_claims: Dades: 0.02MB + índex: 0.02MB + Motor InnoDB
dwc_actionscheduler_groups: Dades: 0.02MB + índex: 0.02MB + Motor InnoDB
dwc_actionscheduler_logs: Dades: 0.02MB + índex: 0.03MB + Motor InnoDB
dwc_cli_cookie_scan: Dades: 0.02MB + índex: 0.00MB + Motor InnoDB
dwc_cli_cookie_scan_categories: Dades: 0.02MB + índex: 0.02MB + Motor InnoDB
dwc_cli_cookie_scan_cookies: Dades: 0.02MB + índex: 0.03MB + Motor InnoDB
dwc_cli_cookie_scan_url: Dades: 0.02MB + índex: 0.00MB + Motor InnoDB
dwc_cli_scripts: Dades: 0.02MB + índex: 0.00MB + Motor InnoDB
dwc_commentmeta: Dades: 0.02MB + índex: 0.03MB + Motor InnoDB
dwc_comments: Dades: 0.02MB + índex: 0.09MB + Motor InnoDB
dwc_email_log: Dades: 0.14MB + índex: 0.00MB + Motor InnoDB
dwc_links: Dades: 0.02MB + índex: 0.02MB + Motor InnoDB
dwc_ms_snippets: Dades: 0.02MB + índex: 0.00MB + Motor InnoDB
dwc_options: Dades: 3.47MB + índex: 0.06MB + Motor InnoDB
dwc_postmeta: Dades: 0.47MB + índex: 0.16MB + Motor InnoDB
dwc_posts: Dades: 5.08MB + índex: 0.06MB + Motor InnoDB
dwc_sm_advanced_search_temp: Dades: 0.02MB + índex: 0.00MB + Motor InnoDB
dwc_sm_views: Dades: 0.02MB + índex: 0.00MB + Motor InnoDB
dwc_snippets: Dades: 0.02MB + índex: 0.00MB + Motor InnoDB
dwc_stock_log: Dades: 0.02MB + índex: 0.00MB + Motor InnoDB
dwc_termmeta: Dades: 0.02MB + índex: 0.03MB + Motor InnoDB
dwc_terms: Dades: 0.02MB + índex: 0.03MB + Motor InnoDB
dwc_term_relationships: Dades: 0.02MB + índex: 0.02MB + Motor InnoDB
dwc_term_taxonomy: Dades: 0.02MB + índex: 0.03MB + Motor InnoDB
dwc_tm_taskmeta: Dades: 0.02MB + índex: 0.03MB + Motor InnoDB
dwc_tm_tasks: Dades: 0.02MB + índex: 0.02MB + Motor InnoDB
dwc_usermeta: Dades: 0.06MB + índex: 0.03MB + Motor InnoDB
dwc_users: Dades: 0.02MB + índex: 0.05MB + Motor InnoDB
dwc_wcpdf_invoice_number: Dades: 0.02MB + índex: 0.00MB + Motor InnoDB
dwc_wc_admin_notes: Dades: 0.02MB + índex: 0.00MB + Motor InnoDB
dwc_wc_admin_note_actions: Dades: 0.02MB + índex: 0.02MB + Motor InnoDB
dwc_wc_category_lookup: Dades: 0.02MB + índex: 0.00MB + Motor InnoDB
dwc_wc_customer_lookup: Dades: 0.02MB + índex: 0.03MB + Motor InnoDB
dwc_wc_download_log: Dades: 0.02MB + índex: 0.03MB + Motor InnoDB
dwc_wc_order_coupon_lookup: Dades: 0.02MB + índex: 0.03MB + Motor InnoDB
dwc_wc_order_product_lookup: Dades: 0.02MB + índex: 0.06MB + Motor InnoDB
dwc_wc_order_stats: Dades: 0.02MB + índex: 0.05MB + Motor InnoDB
dwc_wc_order_tax_lookup: Dades: 0.02MB + índex: 0.03MB + Motor InnoDB
dwc_wc_product_meta_lookup: Dades: 0.02MB + índex: 0.09MB + Motor InnoDB
dwc_wc_reserved_stock: Dades: 0.02MB + índex: 0.00MB + Motor InnoDB
dwc_wc_tax_rate_classes: Dades: 0.02MB + índex: 0.02MB + Motor InnoDB
dwc_wc_webhooks: Dades: 0.02MB + índex: 0.02MB + Motor InnoDB

### Post Type Counts ###

acf-field: 4
acf-field-group: 1
attachment: 82
customize_changeset: 1
elementor_library: 2
nav_menu_item: 18
nectar_slider: 3
page: 18
polylang_mo: 2
post: 1
product: 30
product_variation: 11
revision: 280
shop_order: 11
wpcf7_contact_form: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (2) ###

Smart Manager For WooCommerce – Stock Management, Bulk Edit & more...: per StoreApps – 5.11.0
WooCommerce: per Automattic – 5.2.2

### Inactive Plugins (30) ###

Advanced Custom Fields: per Elliot Condon – 5.9.5
Classic Editor: per WordPress Contributors – 1.6
Code Snippets: per Code Snippets Pro – 2.14.1
Contact Form 7: per Takayuki Miyoshi – 5.4
Email Log: per Sudar – 2.4.5
Enable Media Replace: per ShortPixel – 3.5.0
GDPR Cookie Consent: per WebToffee – 2.0.1
Health Check & Troubleshooting: per The www.ads-software.com community – 1.4.5
Loco Translate: per Tim Whitlock – 2.5.2
Maintenance: per WebFactory Ltd – 4.02
Min and Max Quantity for WooCommerce: per BeRocket – 1.2.13.6
Password Protected: per Ben Huson – 2.4
Polylang: per WP SYNTEX – 3.0.3
Polylang for WooCommerce: per WP SYNTEX – 1.5.1
Premmerce Permalink Manager for WooCommerce: per premmerce – 2.3.1
Salient Core: per ThemeNectar – 1.7
Salient Demo Importer: per ThemeNectar – 1.2
Salient Nectar Slider: per ThemeNectar – 1.6
Salient Shortcodes: per ThemeNectar – 1.4
Salient Social: per ThemeNectar – 1.1
Salient Widgets: per ThemeNectar – 1.1
Salient WPBakery Page Builder: per Michael M - WPBakery.com | Modified by ThemeNectar – 6.4.1
SG Optimizer: per SiteGround – 5.7.20
User Role Editor: per Vladimir Garagulya – 4.59
WooCommerce PDF Invoices & Packing Slips: per Ewout Fernhout – 2.8.3
WooCommerce Redsys Gateway Light: per José Conti – 3.0.2
WooCommerce Role Based Methods: per WPBackOffice – 2.4.2
WooCommerce Stripe Gateway: per WooCommerce – 5.1.0
WP-Optimize - Clean, Compress, Cache: per David Anderson
Ruhani Rabin
Team Updraft – 3.1.8

WP Force SSL: per WebFactory Ltd – 1.57

### Must Use Plugins (1) ###

Health Check Troubleshooting Mode: per  – 1.7.2

### Settings ###

API Enabled: ?
Force SSL: –
Currency: EUR (€)
Currency Position: right
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Base de la botiga: #5 - /botiga/
Cistella: #6 - /cart/
Finalitza la compra: #7 - /checkout/
El meu compte: #8 - /el-meu-compte/
Termes i condicions: #170 - /condicions-de-compra/

### Theme ###

Name: Twenty Twenty
Version: 1.5 (està disponible una actualització a la versió 1.7)
Author URL: https://www.ads-software.com/
Child Theme: ? – Si esteu modificant WooCommerce en un tema pare que no heu creat personalment
us recomanem utilitzar un tema fill. Visualitza: com crear un tema fill

WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Completat: 34
Oldest: 2021-04-09 10:01:00 +0000
Newest: 2021-04-19 14:29:24 +0000

### Status report information ###

Generated at: 2021-04-26 19:50:50 +00:00
    Thread Starter albertcanals

    (@albertcanals)

    Hello!
    Were you able to see what could happen?
    we need this powerful plugin (thanks!!) to work properly;
    I look forward to your news,
    Thank you so much!

    Plugin Author storeapps

    (@storeapps)

    Hi,

    Thank you for getting back to us.

    Could you please try to create a test product using the ‘WooCommerce > Products’ menu and then have a check whether the same gets displayed in the Smart Manager grid or not?

    Thread Starter albertcanals

    (@albertcanals)

    Hi, yes, I did; it only shows me the last product published; the other lines are not loaded; however, if I export the CSV, all the products do come out. The error on the console is always the same:

    Uncaught TypeError: Cannot read property 'hasOwnProperty' of null
    at selectValueRenderer (smart-manager.js?ver=5.7.1:3368)
    at Object.cellRenderer (handsontable.full.min.js?ver=5.7.1:47)
    at e.value (handsontable.full.min.js?ver=5.7.1:38)
    at e.value (handsontable.full.min.js?ver=5.7.1:38)
    at e.value (handsontable.full.min.js?ver=5.7.1:37)
    at e.value (handsontable.full.min.js?ver=5.7.1:37)
    at e.value (handsontable.full.min.js?ver=5.7.1:37)
    at e.value (handsontable.full.min.js?ver=5.7.1:36)
    at l.render (handsontable.full.min.js?ver=5.7.1:47)
    at g._refreshBorders (handsontable.full.min.js?ver=5.7.1:35)
    Thread Starter albertcanals

    (@albertcanals)

    Okay, the problem is painting the table; I have put only two or three columns, and everything works, however, if I want more than 4 columns; gives error.

    Plugin Author storeapps

    (@storeapps)

    Hi there,

    Thank you for the update.

    As per your update, it seems that the Smart Manager grid UI is breaking when you are trying to add the 4th column possibly due to some special characters in the same column data.

    Also, as the Smart Manager issue seems more specific to your site request you to contact us from here.

Viewing 9 replies - 1 through 9 (of 9 total)
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