Loading Failed

  • quedao

    (@quedao)


    3 years ago

    other screens work just fine but the main screen where you should see the inventory, dispaly laoding failed after maybe one second or so.

    the console displays the following error:
    wpApiMiddleware.js:97

    TypeError: Cannot read properties of null (reading ‘split’)

    Any help appreciated!

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter quedao

    (@quedao)

    I tried reinstalling the plug in and no changes

    I have the same problem and did the reinstalling and still not working

    Plugin Author storeapps

    (@storeapps)

    Hi,

    Sorry for the inconvenience caused.

    Please update Stock Manager for WooCommerce plugin to the latest version if you haven’t already and then have a check. Let us know if it works after that.

    If the issue still persists, then we’ll need to isolate what’s really causing this problem. Here’s something that will help:

    • Install a free theme like Twenty Twenty or Storefront but do not activate/switch your current theme
    • Install the free plugin Health Check & Troubleshooting
      on your site – this plugin is developed by the www.ads-software.com team and is pretty good at diagnosing problems in such situations.
    • Once the health check plugin is installed, keep only WooCommerce and Stock Manager for WooCommerce plugins active for the admin side and try to reproduce the issue you reported. Make sure to do this only for the admin side – that way visitors to your site won’t be affected.
    • Here’s a nice article that explains this process.
    • If the issue does not occur, it means the problem is with some other plugin. You may try activating/deactivating a combination of plugins to figure out exactly what causes the problem`

    Do try the above steps and let us know your views.

Viewing 3 replies - 1 through 3 (of 3 total)
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