Loading glitches

  • Hi! First of all, I love the widget and how it looks on my site.

    We launched https://www.strengtheory.com last week. We’ve already had several readers contact us to say that they are having trouble with the eNews Extended widget, though.

    Most people are saying they fill in the form, click submit, and then nothing happens. The “thank you” page begins to load and then stalls. Obviously, this isn’t happening to everyone so I know that the form is hooked up to Aweber correctly.

    Do you think this is an issue with the widget, the thank you page, or Aweber? We get a fair amount of traffic – averaging 7,000 views per day. Would that amount of traffic affect it?

    Thanks so much!

    https://www.ads-software.com/plugins/genesis-enews-extended/

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  • Plugin Author Brandon Kraft

    (@kraftbj)

    Code Wrangler

    Howdy and sorry for the delay! Had twin girls and been out on paternity for awhile.

    Do you know if the reporters are still being subscribed? The widget shouldn’t be the issue since the submit button directly submits to Aweber. Nothing in the widget to hold it up.

    It would surprise me if Aweber was having consistent issues, so I’m curious if the subscription happens. If so, then the thank you page would be where I’d focus my attention.

    Cheers!

Viewing 1 replies (of 1 total)
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