Loading Icon Can’t Click Create New

  • Resolved julie02468

    (@julie02468)


    3 years, 4 months ago

    Loading icon continually rotates and I can not select create new no matter how many times I click the button.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @julie02468

    Thank you for reaching out to us!

    Please make sure that you are using the latest plugin version after, disable all 3rd party items, enable default WordPress theme and re-check.

    regards

    Thread Starter julie02468

    (@julie02468)

    I’m using the latest plugin version latest updates for wordpress and even PHP.
    We can’t change the them because it is through beaver builder. Would beaver builder effect this?

    Hi @julie02468 ,

    Please try to deactivate all third-party plugins on your website.
    Yes, the beaver builder can be the issue as we didn’t tested our plugin with this builder. Try to activate default WP theme as well and check.

    Best regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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