Loading issue for products

  • Resolved athirakalesh

    (@athirakalesh)


    1 year, 1 month ago

    On my WooCommerce website that utilizes the Salient theme, I am experiencing lengthy search times and frequent 503 errors when attempting to find certain products. Additionally, certain attributes are also causing this issue. Furthermore, I am unable to view products located on the 5th page of the product list in the backend.

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  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @athirakalesh

    It seems like you’re dealing with two separate issues: the slow search times and 503 errors, and the issue with viewing products on the 5th page of your backend product list.

    For the first issue, it might be related to your server’s capacity or a plugin conflict. Try to disable all plugins except WooCommerce and see if the issue persists. If the issue is resolved, enable them one by one to identify the problematic plugin.

    For the 503 errors, this typically indicates a server issue. It would be best to get in touch with your hosting provider and ask them to look into this.

    Regarding the issue of not being able to view products on the 5th page of your backend, this could be due to a memory limit. You can try increasing your PHP memory limit. If you’re unsure how to do this, please refer to our guide: https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/

    Let us know how that goes. Looking forward to helping you.

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