Loading process very slow

  • Resolved leeuwtje

    (@leeuwtje)


    4 years, 4 months ago

    The loading process of the stripe payment takes 8-15 seconds which is very very long! After googling for a while I find multiple topics about this subject unfortunately without any solution.

    We tried:
    – disabling plugins
    – changing theme
    – different hosting companies

    Nothing helped. How can we speed up the payment loading time?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Hey there !

    Can you tell me a bit more about what you are seeing?

    Is this happening on checkout when you submit the payment, or some other place?

    Do you have a staging site you can make test on? I would recommend setting one up and only having Storefront and WooCommerce and Stripe active on it and then we can look further?

    You can clone your site to a staging environment and perform tests without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin. Link: https://www.ads-software.com/plugins/wp-staging/

    Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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