• Resolved welladell

    (@welladell)


    My website loads fine overall, but when I add a filterable gallery, it slows down. The rest of the website works well, but the filtering part takes time to load. I’ve tried fixing it without success. Is there a solution to tackle load time for filterable gallery

    • This topic was modified 1 year, 4 months ago by welladell.

    The page I need help with: [log in to see the link]

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  • Plugin Support Zeba Afia Shama

    (@zebaafiashama)

    Hello @welladell

    I hope you are doing well.

    I have visited your website, and I found out that the filterable gallery that you are using is not an Essential Addons widget.

    Please check which plugin widget you are using and contact the plugin support to resolve the issue.

    If you want to use the Essential Addons Filterable Gallery, you can try that. The widget has an “EA” symbol at the top, and when you use it, at the bottom you will get the Essential Addons Docs page link. That’s how you can identify it.

    Here is the screencast: https://d.pr/v/pY3Vq6

    Please let me know if you face any issues using the EA Filterable Gallery.

    Thank You

    Plugin Support Zeba Afia Shama

    (@zebaafiashama)

    Hello again, @welladell

    Sorry for the inconvenience.

    We have not heard from you since our last conversation. Could you please let us know if you are still having this issue? So that we could try to solve your issue.

    We are waiting for your response

    Thank You

Viewing 2 replies - 1 through 2 (of 2 total)
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