• Resolved FLIX Marketing

    (@misslizz)


    Hi,

    I have update your plugin to the newest version, however now it takes forever to load single product. On average 6-7 seconds. Before this was never a problem. Shop and category pages work fine.

    • In the Query monitor I find two errors, see attachment https://snipboard.io/9n7aM0.jpg
    • WP / Theme / All other plugins are up to date
    • Cache is cleared
    • Hosting settings are optimized

    Could you have a look how to solve this? Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi @misslizz,

    Thanks for sharing a detailed description on the issue you are facing.

    Before we can proceed with further troubleshooting of your store, could you please share your system status report so that we can take a closer look at your site environment.

    You can find it via WooCommerce > Status > Get system report > Copy for support, then paste it via https://gist.github.com/ and send the link here.

    Once we have more information, we’ll be able to assist you further.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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