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  • Resolved hudsontek

    (@hudsontek)


    3 months, 2 weeks ago

    I’m just trialing this plugin and it seems by far the greatest so far. However, I have one issue with loading the checkout.

    The checkout appears to load initially, before displaying the skeleton and then loading once more. Is anyone familiar with this problem?

    Here’s a console screenshot: https://imgur.com/a/lD1qdS6

    • This topic was modified 3 months, 2 weeks ago by hudsontek.
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  • Thread Starter hudsontek

    (@hudsontek)

    Edit: here’s a video of it loading: https://imgur.com/a/PF7dxkA

    Hi @hudsontek,

    Thanks for your query and for reaching out to us with the video recording.

    Although, it’s a common behavior of the Checkout page to load the fragments.

    But if you want to disable the 1st fragment loading on page load, please add this your child theme’s functions.php file or use the code snippet plugin to add this code to your site.

    https://gist.github.com/xlplugins/7358808fe55a87d10acfcf39e5431cc8

    Kindly try and confirm.

    Thanks
    Team Funnelkit

    Thread Starter hudsontek

    (@hudsontek)

    Great, that does the job. Please let me know of any caveats to this solution – eg. why isn’t this default behaviour?

    My next issue is, how can the checkout page be faster overall? I notice the Express pay button especially loading very slowly. Since this button is above the fold it should really load quickly.

    Having a checkout that feels solid and fast is really important to me. I have decent hosting

    Edit: I just spotted a couple of things in the console that might be slowing the checkout load. See https://imgur.com/a/UHAbEs2

    • This reply was modified 3 months ago by hudsontek.
    • This reply was modified 3 months ago by hudsontek.
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