Local backups failing continually

  • Hi – I was backing up successfully to my external HD for several months, now I try to back up so I can install the newest version of WordPress, I get this message:

    The activity failed to initialise: Unable to write to the local backup directory.

    In the error log I get:

    The directory (/var/www/vhosts/billyinthelowground.co.uk/httpdocs/wp-content/backups) where local backups will be stored cannot be written to.
    You may need to login via FTP and “CHMOD” it to “0770” or, as a last resort, “0777”. You should also check the temporary processing directory (/var/www/vhosts/billyinthelowground.co.uk/httpdocs/wp-content/plugins/wponlinebackup/tmp) has the same permissions, also creating the folder if necessary.
    Error: Permission denied

    None of this means anything to me, I’m afraid, and I’m not very technically minded… can anyone help me with this one?
    I tried doing an online backup instead, but that also fails.

    My diagnostic info is as follows:

    Online Backup for WordPress Plugin Version 3.0.4
    WordPress Version: 3.6.1 (standalone)
    PHP Version: 5.4.21
    Server Software: Apache
    MySQL Server Version: 5.5.33-cll-lve
    MySQL Client Version: 1.0; MySQL Packet Size: 16 MiB
    Memory: 256M; Post: 8M; Upload: 128M; Timeout: 60
    Memory Changable: Yes; Admin Cache Size: 236.83 KiB
    Status: 1 row, 1.04 KiB packet size, 235.13 KiB cache freed, 22.06 MiB memory used
    Capabilities: hashcopy gzdeflate php5hash DES AES128 AES192 AES256
    End of Information

    https://www.ads-software.com/plugins/wponlinebackup/

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