Hi @simone89
I’m using Local Pickup Plus on one of my websites. However, as soon as I enable the feature, the checkout process gets stuck. The option to choose the shipping method stops working. For instance, if I switch from the standard €10 shipping to pickup at a designated location, it seems to initiate a false loading of the checkout, as the list to choose the delivery location doesn’t appear.
Even if I switch from standard shipping to free shipping, the recalculation doesn’t happen; instead, there’s a fake reloading of the page.
On the contrary, if I disable the Local Pickup Plus extension, the standard and free shipping options recalculate correctly.
From what I understand, you’re experiencing some trouble with the Local Pickup Plus feature on your website. It sounds like when you enable this feature, it’s messing up your checkout process, particularly the selection of shipping method and the recalculation of shipping costs.
We totally get how important a smooth checkout process is for your customers, and we’re here to offer a helping hand. However, since the problem you’re encountering is tied to a premium extension, we kindly request that you reach out to us directly if you hold a valid license for this extension.
To do this, please visit ?? WooCommerce.com → My Account → Support. You may need to log in to the account used to purchase the extension before you are able to access this page.
?? Just a heads up, according to our ?? forum guidelines, we’re unable to offer support for premium extensions through this platform. But rest assured, our devoted team will be thrilled to help you out more once you contact us through the right channel.
Thank you for your understanding and patience. We’re looking forward to assisting you soon.
