Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Sygnoos

    (@sygnoos)

    Dear user,
    You cannot switch off the local storage because it allows to send the necessary information to the cloud storage and makes corresponding synchronization.

    But you can still have only one local backup. For doing that, please follow steps below:

    ? Navigate to “Settings” section
    ? Select “Options” tab
    ? Choose the number of backups that you want to keep on the server (Note: the history will keep
    the top N recently created records on your local server)

    ? Finally push “Save” button

    Best regards,
    Sygnoos Team.

    Thread Starter 802i

    (@802i)

    Thank you.. i tried a backup and i am getting the following php error

    PHP Fatal error: Class ‘PharData’ not found in /public_html/wp-content/plugins/backup-wp/classes/Sns_Backup.php on line 157

    I also sent an email from the contact form on your website about another matter if you could reply please

    Plugin Author Sygnoos

    (@sygnoos)

    Dear customer,
    It seems that PHP standard “Phar” extension is disabled on your server.
    Our plugin uses “Phar” extension for creating “.tar or .zip” files.
    You can ask your hosting provider to install/activate that extension. Don’t worry, that’s a common issue and easy to fix. After installing please deactivate the plugin, activate it again, and try to create your first backup.
    If something goes wrong, don’t hesitate and contact us.
    We will do our best to solve the issues appeared on your side.

    Best,
    Sygnoos Team

    Plugin Author Sygnoos

    (@sygnoos)

    Resolved.

Viewing 4 replies - 1 through 4 (of 4 total)
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