localhost domain, image inaccessible.

  • Resolved M.F. Jong

    (@mfjtf)


    6 years, 7 months ago

    I uploaded an image (JPG) and it was not compressed during upload. When clicking on the button “Compress now” the following error message is displayed:

    “localhost domain, image inaccessible. Will not re-try!”

    Site is working fine (like > sub.sub.domain.toplevel). Latest wp and plugin versions. Activated. Etc.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author octify

    (@octify)

    Hi Marcel,

    Thanks for youe message. Just to confirm the site is technically accessible?

    If so, can you let us know the domain please (if you’d prefer to send the domain privately, you can do this via our website).

    We’ll then take a look and debug the issue for you.

    Thanks!

    Thread Starter M.F. Jong

    (@mfjtf)

    Yes the site is technically accessible but will not disclose the URL here so I will send a separate message.

    We also use iThemes security plugin. But the (server) logs do not show any errors.

    Plugin Author octify

    (@octify)

    Hi Marcel,

    Thanks for sending over the URL. We’ve replied to your email if you could forward us the required details.

    Thanks!

    Thread Starter M.F. Jong

    (@mfjtf)

    Yes I saw it. I will not be able to give you an admin login for now. Better if you have better logging functionality with the plugin. I updated to the latest version today and still the same error.

    Plugin Author octify

    (@octify)

    Hi Marcel,

    Can you try bulk resetting the plugin?

    Add “octify_revert=1” to any url, i.e, yourdomain.com/wp-admin?octify_revert=1

    Let me know if you need me to send a new key so you can compress again.

    We’re currently working on additional error logging and also skipping on a per image basis.

    Thanks!

    Thread Starter M.F. Jong

    (@mfjtf)

    I have figured it out. Our sub/sub/domain domain on purpose does not have the SSL validated for the www version. After adding www to the SSL certificate your plugin seems to work. I saw some error messages in the server log related to the certificate. It seems the plugin is somehow trying to use the www version of the sub domain, which does not exist.

    Plugin Author octify

    (@octify)

    Hi Marcel,

    Thanks for the feedback and glad to hear you got this working.

    We’ll add a patch to the next release. ??

Viewing 7 replies - 1 through 7 (of 7 total)
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