Locked me out…

Also, country-blocking add-on can only be used with this specific plugin. So now it’s been rendered obsolete.

Hi, sorry to hear you locked yourself out. I am sure we can help you with your issue.

Can you share some more information. For example did you receive any error messages like the following one?

ERROR: Access from your IP address has been blocked for security reasons. Please contact the administrator.

Did you enable any of the Brute Force features like Rename Login Page? Did you enable Whitelisting on your site?

Kind regards

I enabled all of the features and was nearly at the perfect % of security. I ultimately had to delete the plugin because once I disabled it and was able to login again, I thought I’d re-enable the plugin in order to take away the feature that changes the wp-admin login URL. Unfortunately, the second I re-enabled it, it locked me out again and I was no longer able to login. I had to disable the plugin AGAIN from PHPMyAdmin and then once I could login again, I just deleted it entirely. Meanwhile, I paid for the country blocker and I’d love to have a refund for that—will contact your company.

Oh and in answer to your question, yes, I did enable whitelisting. I whitelisted my IP. And I never got that error message. It simply kept refreshing the login page over and over every time I entered my [correct] info.

Thanks.

Hi, I understand what you mean. If you would like us to help you troubleshoot this issue please let us know. If you decide not to use our plugin, I wish you all the best and hopefully you can find an alternative plugin that works for your site.

Kind regards