Locked Out

  • Resolved cauzality

    (@cauzality)


    7 years, 11 months ago

    I am locked out of two different wordpress installations. I have shared hosting with a root public directory in which I have drupal installed, which is working fine. I have two subdirectories in that (both just attempts to get wordpress working) in which I have installed wordpress. One I migrated in myself from localhost, the other I used softaculous to install for me. Each has a database I can see in phpmyadmin, each has a user with a password. I have reset the password in phpmyadmin and tried again to login in to them and I cannot. It just keeps saying that the username or password is wrong. The prompt looks to me to belong to wordpress.

    I seem to be pulling from the databases for the wordpress sites because I can see posts and Images, but I cannot seem to get into the wp-admin areas with a username or password. I’m starting to think perhaps because I’m in the drupal directory, perhaps (even though drupal has its own database) that drupal is keeping me getting in. That’s speculation though. Otherwise I don’t know what to do now. I don’t even know what problem I am having and I’m stuck. Any ideas? Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

  • Hello there,

    I’m sorry you are having trouble with your WP installations. How about we try to reset the password through phpmyadmin?
    If you are willing, follow these steps please: Reset your password – Fix

    If you get stuck in any step I will be happy to help ??

    Thread Starter cauzality

    (@cauzality)

    Thank you. That’s what I tried and it still doesn’t work. But I think it has access to the database because it shows all the posts properly.

    Oh sorry, you are right, thought you had tried to reset password with the “Forgot Password” option. My mistake.

    I was reading about WordPress inside a Drupal installation. They recommend to properly setup the Drupal .htaccess file in order to specifically exclude the WordPress directory.

    How is your knowledge with .htaccess? Let me know if you need further assistance to try this solution.

    Thread Starter cauzality

    (@cauzality)

    I see. Thanks. I don’t know how to do that. I could look into though later when I have more time. If you have instructions for me, I’d appreciated, but I could look it up myself later. That helps, thanks.

    Well, first you need to find the .htaccess file.
    It is in your Drupal root folder as a hidden file. Open it with a text editor. And try adding this:

    RewriteCond %{REQUEST_URI} !^wordpress

    Where “wordpress” is the name of the subfolder where your WordPress is installed.

    I’ll try this later in a test environment since the solution was found here: wordpress.stackexchange.com

    If you are able to try it first, please let us know if that worked.

    Thread Starter cauzality

    (@cauzality)

    It doesn’t seem to affect the problem.

    Hello @cauzality,

    Just to verify if Drupal .htaccess is causing any problem. Can you try renaming it to something like .htaccess-old. After doing that take a look at your WordPress installation to see if anything changed.

    Regards

    Thread Starter cauzality

    (@cauzality)

    I couldn’t quite figure it out and gave up. I took down the site and started from scratch… Just wanted to leave an update. Thank you for your help however. I don’t know what I was doing wrong.

    Ok, thanks for the update @cauzality

    Sometimes we need to start from scratch again ?? Good luck!

Viewing 9 replies - 1 through 9 (of 9 total)
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