• Resolved debreena

    (@debreena)


    All was fine last night and this morning. I became locked out of my site this afternoon. The only way I am logged in now is from the FTP renaming of the plugin.

    I installed and activated the reset plugin you have at
    https://mbrsolution.com/wordpress/how-to-reset-aiowps-plugin.php

    The reset plugin will not allow me to access the setting to do the reset. I am renaming the wp security and firewall back to the suggested temp name so I can at least access my site. I have no idea what I can do until I get this fixed, though.

    How can I dump the whole plugin and fix the aiowps file please? I obviously have no idea what I am doing because I was very careful and set it up as instructed, being careful to not activate anything that may do… what it is doing right now. Spending hours trying various fixes is frustrating. I obviously need to use something else meant for people who have no idea about the php files, hta-whatever file, and so on.

    I am to the point of resetting my whole site and starting all over again, sans this plugin. That would suck, but I am done. I am sorry, but it is 2 am and I am a little cranky after spending hours trying all of the fixes.

    thank you,
    Deb

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter debreena

    (@debreena)

    I found your page for the reset plugin and the instructions to find another way to deactivate the AIOWPS through the Setting area. Whew.

    https://www.tipsandtricks-hq.com/all-in-one-wp-security-reset-settings-plugin

    All is deactivated. I do like your plugin, but the login lockout feature is something I must be doing wrong, or…?

    I will read through your troubleshooting page and see how to proceed, but tomorrow when the sun is up. I am tired. (wry smile)

    Thank you for your time.

    Deb

    Thread Starter debreena

    (@debreena)

    I am reading, and rereading the instructions before I reactivate the plugin. I disabled the user/membership feature, not needing it. I will make sure to not do anything over Basic, having a very simple site. I am not selling anything, etc., meaning the only things I need to active are the Basic features. I do need to remember to watermark my images at some point.

    In my review, I recommended the plugin along with downloading the reset plugin in case of boo-boos, to thoroughly read through the instructions, and to not activate anything above what you understand or need. ;D

    Thank you!

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi,

    This morning I was getting ready to help you out with your issue, but you beat me to it. Well done ?? I am certain that you have learned a lot from troubleshooting your own issue.

    This plugin is very powerful but easy to manage as long as you carefully read the information provided next to each feature available. The developers have done a great job providing as much information as possible about each feature in the plugin.

    If you ever need more information or help, please don’t hesitate to open up a support ticket. Someone will jump in to help you as soon as possible.

    Enjoy the plugin.

Viewing 3 replies - 1 through 3 (of 3 total)
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