Locked out by sucuri

  • Hi im hating sucuri as never i did nothing before,

    There is no instructions on how to remove manually the plugin, i have been locked out i cant login in WP-Admin, i have renamed the plugin folder “sucuri-scanner” but i still can login, not at all.

    I need instructions on how to remove everything that plugins install, so i can remove it and login.

Viewing 6 replies - 1 through 6 (of 6 total)

  • @monclee What error do you get when trying to log in through wp-admin after renaming the /wp-content/plugins/sucuri-scanner/ directory?

    Thread Starter Monclee

    (@monclee)

    I get no error at all, not even in logs.

    Thread Starter Monclee

    (@monclee)

    mention debug is enable.

    @monclee You don’t receive any error like:

    Error: The password you entered for the username admin is incorrect. Lost your password?

    If not, what happens when you press “Log In”?

    Thread Starter Monclee

    (@monclee)

    No not error at all, just locked out…

    The problem was caused by Sucuri and W3 Total Cache together, stay away from both.

    It was a really pain in the ass, in the end, i even found php.ini damaged file, after a lot, a lot of debugin i notice headers were sending before, I do not know yet why that didnt log, any way, after deleting W3c at all some errores come in, the problem is THERE IS NO DOCUMENTATION (at least i didnt find any official info) on how to remove sucuri-scanner manually completely.

    Its an Irony, you install sucuri so you dont lose your site and thats exactly what happends , (just kidding) i have sucuri on other 5 sites working great.

    Stay away from w3c and sucuri, so far.

    @monclee Sorry you experienced that! I will reach out to Sucuri and see if details on removal can be added to their support page for the plugin here: https://sucuri.net/guides/how-to-use-the-wordpress-security-plugin/

    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
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