• Resolved horiamar

    (@horiamar)


    I have trouble with AIOWPS:

    after cleaning all AIOWPS parts (plugin files, database, etc., as recommended by your instructions here in the forum) and after clearing all caches, I get the following message when trying to login to WP:
    “The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.”
    what can I do?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @horiamar

    In extra of remove the plugins files /wp-content/plugins/all-in-one-wp-security-and-firewall, and
    /wp-content/mu-plugins/aios-firewall-loader.php
    tables start with {tableprefix}_aiowps needs to removed also remove from wp_options having “aio”

    SELECT * FROM wp_options WHERE option_name LIKE '%aio%'

    https://snipboard.io/AVyaWZ.jpg

    Please also remove from .htaccess all code between,

    “BEGIN All In One WP Security”
    “END All In One WP Security”

    Also make sure that wp-config.php. , htaccess, .user.ini file in root of the wordpress installed directory do not include the aios-bootstrap.php
    and remove aios-bootstrap.php from the same folder you have wp-config.php

    Also remove the wp-content\uploads\aios\firewall-rules\settings.php
    Let me know if still any issue.

    Regards

    Thread Starter horiamar

    (@horiamar)

    Thank you for your faste reply!
    Yes, there is still an issue, as I did in advance all the recommended actions (as said, I read them here in the forum already).
    The website works, but if I try to access the wp-login.php it gives the error message I cited before (“The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.”)

    • This reply was modified 6 months ago by horiamar.
    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @horiamar,

    If only login page is givin that error seems strage after removal of all plugin reference

    Can you please clear cache or disable any other cache plugin once. hope it is not the front end loaded due to cache.

    Also if possible enable dubug log and cross check Edit the wp-config.php file instead define(‘WP_DEBUG’, false) Adjust that line to these three lines By enabling WP_DEBUG_LOG, you can view the same errors in your /wp-content/debug.log file

    define( 'WP_DEBUG', true ); 
    
    define( 'WP_DEBUG_DISPLAY', false ); 
    
    define( 'WP_DEBUG_LOG', true );

    When an error is thrown in WordPress, it will write to a file titled?debug.log. This file is located in your?/wp-content/?directory.

    If still you can not find issue please contact hosting provider they might can say exact error.

    Regards

    Thread Starter horiamar

    (@horiamar)

    @hjogiupdraftplus thank you for your reply!
    In the meantime I managed to solve the problem as follows, without knowing why it was solved:

    * I deactivated all plugins by renaming the plugin directory – via FTP (I mention that AIOWPS was already completely deleted and cleaned, according to your instructions, but that operation alone did not help, as already explained)
    * I was immediately able to login (the wp-login.php page was not blocked anymore)
    * Then I reactivated, from the backend, all plugins step by step, and no problems appeared anymore.

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @horiamar,

    Glad to know you managed to solve the issue.

    Regards

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘locked out, cleaned AIOWPS and still not being able to login’ is closed to new replies.