locked out due to IP

  • Resolved david212121

    (@david212121)


    1 year, 7 months ago

    Hi

    I installed WP all in one security a few months ago, and until now it’s been fine.

    A few minutes I tried to login to my website, but I get this message:

    ERROR: Access from your IP address has been blocked for security reasons. Please contact the administrator.

    I am the admin, so I don’t know what to do…I really need to get into my website!.

    Thanks!

    • This topic was modified 1 year, 7 months ago by david212121.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support aporter

    (@aporter)

    Hi,

    You can add the following constant to your wp-config.php to disable the login lockout feature:

    define(‘AIOS_DISABLE_LOGIN_LOCKOUT’, true);

    Careful with copy and pasting the above sometimes the formatted gets messed up.

    You should then be able to login and remove your IP from the list of blocked IPs.

    Then you can set the above constant to false or remove it.

    Best Wishes,

    Ashley

    Dear @aporter,

    I have almost the same issue. I set the ‘Max login attempts:’ to 20 because I just want to lock out users specified in ‘Instantly lockout specific usernames:’.

    If I try to login with an unregistered email address my IP locked out at the first attempt.

    Best regards,
    Estalhun

    Plugin Support aporter

    (@aporter)

    Hi @estalhun ,

    More than happy to help, but please do open your own support requests for issues your having (I won’t respond here again not to spam the original poster whos issue has been resolved).

    If you have the option “Instantly lockout invalid usernames” turned on then that is expected behaviour.

    Best Wishes,

    Ashley

Viewing 3 replies - 1 through 3 (of 3 total)
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