Hi @zpupster,
Whenever you’ve been blocked and cannot take further actions on your own site, rename the?/wp-content/plugins/wordfence?plugin folder to “wordfence_bak” (without quotes). This should let you access and log into your site normally.
You can then rename the folder back to “wordfence”, but?if you become blocked again immediately?it’s sometimes necessary to install the?Wordfence Assistant?plugin to?disable?the firewall before trying to reenable Wordfence. This would allow you to remove your (and your boss’) IP block from the?Wordfence > Blocking?page too.
There is a chance you were blocked because your password recovery email attempts or other settings are limited too heavily in your?Brute Force?or?Rate Limiting, so check those. It’s also worth double-checking How Does Wordfence get IPs on your site in case everybody is being detected as the same IP and blocks are occurring for everybody when a single user/bot gets blocked.
Don’t forget to also reenable the firewall again if you had to disable it earlier.
Many thanks,
Peter.
