Locked out from login

  • Resolved cyberhot1

    (@cyberhot1)


    5 years, 7 months ago

    i was locked out after i added up recaptha and also when i added lock user after 60 mins of stay, since then i haven’t be able to login. all i need now is to disable the plugin then i will reinstall it back after everything is fixed. Thanks

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, are you asking what do you need to do to get back in?

    Thread Starter cyberhot1

    (@cyberhot1)

    i want to deactivate and delete it

    Thread Starter cyberhot1

    (@cyberhot1)

    i can’t login for the past 2 hours

    Thread Starter cyberhot1

    (@cyberhot1)

    Please kindly delete the plugin from my site

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, thank you for clarifying your question further. Please carry out the following steps.

    1) use CPANEL file manager (or FTP) and temporarily rename this plugin’s folder.
    eg, rename from
    all-in-one-wp-security-and-firewall
    to
    tmp-all-in-one-wp-security-and-firewall

    2) Get your currently active .htaccess file and remove all code which is between and including the following tags:
    # BEGIN All In One WP Security
    # END All In One WP Security

    3) Log into your site using the standard login link – ie, wp-login.php. Then rename the folder back to all-in-one-wp-security-and-firewall.

    4) Once logged in you can disable or re-configure the feature(s) which were giving you problems.

    5) And if you want to clear all the settings from the plugin to start from scratch, install the following reset addon. Then once the addon is installed, make sure AIOWPS plugin is deactivated and then run the reset addon in your site. Once the settings are reset in the plugin, enable AIOWPS and start from scratch.

    Let me know how you go.

    Kind regards

    Thread Starter cyberhot1

    (@cyberhot1)

    i don’t know how to use them cpanel or ftp

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, you will have to speak to your host to help you with this issue.

    Kind regards

    FYI – you have to not only activate the “reset plugin” in step 5 above, but go to the Settings page through the Settings > “AIOWPS Reset” and click a button to reset the plugin settings.

    If you try clicking the “Settings” link under the plugin name on the Plugins screen, it doesn’t work (goes to the wrong link).

Viewing 8 replies - 1 through 8 (of 8 total)
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