LOCKED OUT OF ADMIN?!

I set up www.ads-software.com with siteground.

I significant clarification: you set up the WordPress software on Siteground (hosting). The credentials you use to login to your own WordPress site are in no way connected to the www.ads-software.com website.

Suppose your WordPress site address is https://example.com, you’d go to https://exapmple.com/wp-login.php to log in to your site’s dashboard.

On that page, there should be a “Forgot Password” link you can use to reset your password. Once you enter a valid username or email address, the WordPress software (running on Siteground’s servers) will send you an email with a link to create a new password.

If that doesn’t work (eg you never receive the password reset email), kindly follow the official support article below for other ways you can retrieve your password.

Good luck!

Resetting Your Password

Thank you so much. I did change my password, but now it’s only saying restricted without the option of even putting in a password. I’m at a total loss. I need to reset the whole thing without losing everything I’ve paid for.

now it’s only saying restricted without the option of even putting in a password.

That’s likely coming from the Wordfence Security plugin.

I need to reset the whole thing without losing everything I’ve paid for.

I don’t know what you paid for… but, in most cases, you should be able to request and download a copy of any addon you purchased from the vendor you purchased the addon from.