Locked out of admin

  • Resolved Pederb6

    (@pederb6)


    1 year, 2 months ago

    Started to setup the client login and created a test account and now Im locked out of admin so I can not make any changes

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Jay

    (@bluejay77)

    Hi @pederb6,

    Would you expand on what you mean by “locked out of admin”? Are you seeing any message that indicates you’re locked out?

    Do you have a plugin in place to prevent multiple login attempts, such as WordFence? If so, I recommend reaching out to the plugin developer. Here’s an example of regaining access after being locked out by WordFence: https://www.ads-software.com/support/topic/you-are-temporarily-locked-out-9/

    Otherwise, there are many different reasons that can lead you to be locked out of the WordPress admin area, each of which will require different solutions. I recommend referring to a guide like this, and if that doesn’t help, reaching out to your host.

    Let us know how it goes!

    Plugin Support Stef (a11n)

    (@erania-pinnera)

    Hey @pederb6,

    It’s been one week since this topic was last updated. I’m going to mark this thread as solved. If you have any further questions or need more help, you’re welcome to open another thread here. Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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