Locked out of my site

  • I installed this plugin on my WordPress site and paired it with Authy running on my Android phone. Codes matched, thought I was good to go. When I tried to log back into /wpadmin with my regular password, it says it is invalid. I tried logging in with the one-time password as indicated by Authy – still no luck.

    Now I am locked out and unable to manage my WordPress site.

Viewing 6 replies - 1 through 6 (of 6 total)

  • See this on that plugin’s FAQ page:

    https://updraftplus.com/understanding-wordpress-installs-plugins/

    BTW, generally better to post in the Support forum rather than reviews if you need help.

    Thread Starter cybernicco

    (@cybernicco)

    Thank you for the tip. Sorry if I put this in the wrong place. Perhaps I imagined it would be noticed by the authors sooner here…

    Perhaps I imagined it would be noticed by the authors sooner here…

    Yeah, well, that’s really not so cool to try to attract attention that way – at least not before posting in the support forum and waiting a reasonable period of time – since help here is free :)!

    Since many thing can cause a plugin to malfunction – including many things totally unrelated to the plugin itself, perhaps you might want to reconsidering your rating?

    Thread Starter cybernicco

    (@cybernicco)

    Yes, I realize that now. However, I do think when it comes to two-factor authentication that a plugin should make it at least somewhat hard to lock oneself out. That being said, you are right – I should have posted in the support forum. I will do that and update my review.

    I agree with the author on this and since you got good support I’d strongly suggest you rate accordingly. ?? No I have no affiliation

    Hello Cybernico,

    Please update your ratings. The authors of this plugin is doing an wonderful job. Please support them. Well, I am not anyway affiliated to them.

Viewing 6 replies - 1 through 6 (of 6 total)
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