Locked out of site by recaptcha error

  • Resolved jerthemarketer

    (@jerthemarketer)


    2 weeks, 1 day ago

    I’ve read the forums, found other people who had the same problem, but the plugin has obviously changed since a year ago because the ‘fix’ doesn’t work. I accidentally put the wrong recaptcha info in for my wp-admin login page and I have an error for site owner: invalid key type. However, the only way I found was to delete the plugin file and it’s backup file, but when I try to reinstall it just locks me out all over again. So, this plugin is NOT deleting it’s settings when I delete the folder. I was considering buying the premium, but not if this is the kind of headache I’ll be facing after paying for it. Can anyone help? I need to either delete the settings it has stored somewhere or something but have been neck deep in phpmyadmin, cpanel, file manager all day and can’t figure this out. 8 hours I’ve spent trying to work around this. Please, anyone, please…

    The page I need help with: [log in to see the link]

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  • Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @jerthemarketer,

    If I cross check right now Cloudflare Turnstile captcha is showing so issue seems solved.

    https://snipboard.io/BxIDgr.jpg

    If you have wrong captcha keys added then adding below constant in wp-config.php solves the issue and allows to login.

    define( 'AIOS_DISABLE_LOGIN_LOCKOUT', true );

    Regards

Viewing 1 replies (of 1 total)
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