• Resolved BlindedBite

    (@blindedbite)


    I am completely locked out of my WP CMS after installing the plugin “Theme Test Drive” – every time I log into the CMS I get a white screen. I’ve reached out to my hosting company and they’ve restored my site to a prior date and they can access it, but i still can’t. I’ve cleared my cache, browser history,and still no luck.

    Having this issue on any computer I use . . . HELP!!! I’ve also reached out to developer here last week & no response. I am on deadline with a major brand for a project and have to get access to my CMS.

    THANK YOU – Rachelle

    https://www.ads-software.com/plugins/theme-test-drive/

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  • mikas

    (@mikas)

    Use FTP to rename the plugin folder of “theme-test-drive” to f.e. “zzz-theme-test-drive” and your site should be working again and also login should be possible again

    Plugin Author Vladimir Prelovac

    (@freediver)

    Hi Rachelle

    Every plugin can be disabled by method described by mikas. While TTD is build in such way to ensure WordPress compatibility cases like this can occur in specific situations depending on the setup and complexity of your site.

Viewing 2 replies - 1 through 2 (of 2 total)
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