locked out on first attempt

  • Resolved da

    (@da)


    7 years, 10 months ago

    Any idea why Wordfence would lock me out of a site on the first attempt? And yes, I was using the correct credentials.

    After renaming the Wordfence folder via FTP, I had no trouble logging in.

    Advise please,
    david

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  • Hi @da,

    Could you please:

    • Go to the Wordfence Options page
    • Scroll down to the Other Options section
    • Check the “Immediately block IPs that access these URLs” box

    Is there anything specified there?

    Hello!

    I hope we were successful in helping you resolve your issue with Wordfence! Since we have not heard back from you in the past 2 weeks I will now be marking this support thread as resolved. However, if we still haven’t resolved your issue please reach out to us as we would be more than happy to further assist you!

    Thanks and have a great day!
    Chloe

Viewing 2 replies - 1 through 2 (of 2 total)
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