Locked out with with php based firewall

  • Resolved pete3xy

    (@pete3xy)


    1 year, 1 month ago

    Hi, I noticed this feature “php based firewall” and I’m getting a notification to use it all the time. I tried and when upgraded it locked everyone out with an error 500. Can’t get into admin in any way so had to restore (now 3 times) to get the site up and running again. Once back in again, I tried to downgrade and the same disaster happened. Not only happens if I either upgrade or downgrade but it happens as soon I click the link in the setup notice. Click this https://prnt.sc/hmP0kxTa68Vm as soon land on that page is all gone. Thanks

    The page I need help with: [log in to see the link]

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  • Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @pete3xy

    This is not the general case. Do you use latest AIOS 5.2.4

    Can you ask server provider to check the date and time that 500 error raised it PHP error log have that error?

    Regards

Viewing 1 replies (of 1 total)
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