Log-in

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  • Sandi,

    Can you FTP into your site? If so, try to (temporarily) rename the wp-content/plugins folder and see if it’ll let you in. If it does, you have a bad plugin, in which case you rename the wp-content/plugins folder back to its original name, then open the folder and start renaming the plugins till it works again. Then, rename the others back.

    If that doesn’t work, try renaming the wp-content/themes folder, and see if it’ll let you in.

    Tim Nash

    (@tnash)

    Spam hunter

    Did you or another member of your team make any changes, perhaps you recently installed a plugin for example?

    If you did you may wish to temporarily deactivate it, given you can’t get to the admin area, the quickest way to do this is to rename the plugin in the plugins folder, via your FTP/SFTP client, or through your hosts admin interface if they gave you one.

    Thread Starter Sandiatgoddardglobal

    (@sandiatgoddardglobal)

    Hi, I tried to update the URL, changed the blog pages and posted content but I didn’t install a plug-in. And it was working for a day after that. Could it be something else?

    Thank you,
    Sandi

    Thread Starter Sandiatgoddardglobal

    (@sandiatgoddardglobal)

    I also contacted the host and they ‘refreshed’ the site yesterday morning, but no luck.

    Thanks,
    Sandi

Viewing 4 replies - 1 through 4 (of 4 total)
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