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Hi Sam,

If you open the web developer console in your browser (usually Control-Shift-J), then reload the login page, and attempt a login, then does anything appear in the console?

Also – do you have any other plugins that attempt to get involved in the login process?

David

I am using wordfence (not sure if it’s interfering)

XMLHttpRequest cannot load https://xxx.com/wp-admin/admin-ajax.php. No ‘Access-Control-Allow-Origin’ header is present on the requested resource. Origin ‘https://www.xxx.com’ is therefore not allowed access.

Simba TFA: AJAX error: : error

This indicates that your site URL is xxx.com, but that you’re visiting the login page at https://www.xxx.com, and that on your webserver you’re not set up a CORS policy to tell browses that this is allowed. The JavaScript that is used for TFA thus can’t work. To resolve it, either visit the login page using the official site URL, or set up a CORS policy (https://enable-cors.org/) to make xxx.com and https://www.xxx.com equivalent.

David

Thank you.