Log in

  • Resolved jianping cheng

    (@chengjianping)


    6 months, 2 weeks ago

    I cannot receive the link sent to the verification email when logging in. What is the reason?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support wfscott

    (@wfscott)

    Hello, @chengjianping

    Thanks for your patience.

    Can you confirm if you’re using Woo Commerce, and if so, you have the Woo Commerce Integration option enabled in Wordfence > Login Security > Settings?

    If you’re unable to log in, you can use FTP or file manager to rename the wordfence folder in wp-content/plugins (rename wordfence to wordfence_temp for example) and log in. After you’re logged in, using the same method, rename the Wordfence folder back to the original wordfence name. Then, check the Wordfence > Login Security > Settings area for the above WooCommerce Integration setting. Also, be sure your email in general are sending from the site. You can test emails via Wordfence > Tools > Diagnostics > Other Tests and by requesting a password reset to your email and being sure you receive those. Wordfence uses the default WordPress mail hooks to send email. When receiving the verification email, be sure to be checking your spam/junk mail. If you have general mail issues or cannot receive the verification emails, I recommend disabling the captcha in the Wordfence > Login Security > Settings area.

    Thanks,
    Scott

    Thread Starter jianping cheng

    (@chengjianping)

    I want to customize the management login link. Can this be done?

    Plugin Support wfscott

    (@wfscott)

    Can you please clarify, @chengjianping? Are you wanting to change the login URL? If so, that is not an option we provide at the moment.

Viewing 3 replies - 1 through 3 (of 3 total)
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