• Resolved lia987

    (@lia987)


    Hi!

    I am new to wordpress and I am currently using the Wordfence security plug-in. Since yesterday, I keep getting email from wordfence about an user being blocked from signing in on my website. It’s the 5th time in 12h. These are from different locations and the attacks time do not match with the time that I log in.

    I understand that these alerts mean the plug-in works well, but is there something that I am supposed to do with this ? I am confused.

    Thank you for your help!

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  • Plugin Support wfmark

    (@wfmark)

    Hi @lia987 , thanks for reaching out.

    You keep getting these notifications because you have enabled the option to receive an alert when a user is locked out from logging in. If you don’t wish to receive these alerts anymore, you can disable the “Alert when someone is locked out from login” option from Wordfence>All Options>Email Alert preferences. 

    Depending on the site you’re running and the number of users on the site, you may need to review the lockouts in case another administrator is locked out. If you’re running a site with many users, it may be best to disable this option to avoid receiving many alerts.

    For more information on email alert configuration options, check out the resources below https://youtu.be/d50knnGXNO4
    https://www.wordfence.com/help/dashboard/alerts/

    Let me know in case you have any questions.

    Thanks,

    Mark.

    • This reply was modified 1 year, 6 months ago by wfmark.
Viewing 1 replies (of 1 total)
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