• Hi,

    I can’t access my WP dashboard. When the log in page appears, it has the WP logo and the log in box with user name and password. But the blue button that says “log in” is missing. Therefore, there’s no way to click to log in. I’m stuck! Thanks for your help.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Two things to try:

    a) deactivate all your plugins by connecting to the server via ftp and temporarily renaming the /plugins/ folder to /plugins-hold/ or something like that. See if you can log in to your login page now.

    b) upload a fresh install of WordPress (was your WP install up to date to 3.5.2? If you had a really old one, you might want to install a fresh OLD version, and then update in stages from there.) but MAKE SURE you do not overwrite the /wp-content/ folder. You should MAKE A BACKUP of that folder before you start this process, so you have a copy in case something goes awry.

    Thread Starter SandraP

    (@sandrap)

    Thanks for these suggestions. It’s mysteriously working again without having done anything. This happened to me once last week too. I can’t help but think it must be WordPress tweaking something that’s causing these temporary disappearances of the log in button.

    In any case, I value your advice and will hold onto it should I have future problems. Thanks very much.

    Thread Starter SandraP

    (@sandrap)

    It’s happening again! This is the third time in three weeks. How could it be that it happens intermittently like this? The last time it just changed after a few hours. Restarting my computer doesn’t help. I haven’t tried the FTP process yet, since it magically starts working after a few hours. Or has so far.

    While it’s out, maybe you could try deactivating the plugins to see if it has an immediate effect?

    Thread Starter SandraP

    (@sandrap)

    Thanks for the suggestion. I will need support for that, so I’m waiting on a friend. I’ll let you know what happens. Thanks again.

    @lettergrade. Thanks for the tip it worked for me to rename the plugins. After I was able to login renamed the plugins to the original and activated them one by one. I don’t know what caused the problem because all the plugins were activated again and no problem.

Viewing 6 replies - 1 through 6 (of 6 total)
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