Log in difficulties after 3.6 upgrade

  • Hi
    I upgraded a site I’m building to 3.6 last week, and when I went to log in today it wouldn’t let me in. The page just refreshes and invites me to login again. I know the user name and password are correct.

    Via ftp I renamed the plugins folder to plugins_old, but that didn’t work.
    I noticed there were a cache folder and file outside the plugins folder made by a plugin, so I deleted them and deleted all the plugins inside the plugins folder.

    This time I could log in, but everytime I tried to do something it would throw me back to the log in page. If I used the backspace key I could go back in and still seem to be logged in. I could enter the plugins section for instance and see it was empty, but when I tried to publish a test page it threw me back to the log in page again.

    I went through the codex and tried a few things:
    I’ve cleared the cache and cookies from my browser (and I can’t log in from another browser that has never been to this site)

    I then downloaded a clean version of wp-login.php from the 3.6 download and ftp’ed that into place after deleting the old one.

    When I try to change themes, I get thrown to the login page, but when I come back (using backspace) it shows the theme changed.

    Not sure what to do now. If I log out, I can’t get back in, but it seems I’m not properly logged in anyway. At the moment I seem to be logged in, as I can move around the menus fine, but I can’t publish or edit, or I get booted out. I can’t log in then, but if I use the backspace key it goes back into the admin section and looks like I am logged in.

    I succeeded in making a new user, but that log in doesn’t work either.
    It just redirects using this url https://kathwilliams.com.au/wp-login.php?redirect_to=http%3A%2F%2Fkathwilliams.com.au%2Fwp-admin%2F&reauth=1

    I’m confused. Does the reauth=1 give any clues?
    Help…
    Geoff

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  • Try these steps:
    – deactivate all plugins and see if the problem persists. If it solves the problem, activate plugins one by one until you find the problematic one
    – revert to Twenty Twelve theme and see if the issue is theme-specific
    – delete any inactive plugins
    – reinstall WordPress manually from a freshly downloaded copy except wp-content. Do not overwrite files/ folders but delete them before reinstalling.
    – run the upgrade manually via wp-admin/upgrade.php

    Use FTP or your hosting control panel if you cannot access dashboard.
    Backup your site including database so that you can restore in case anything goes wrong.

    Thread Starter djaef

    (@djaef)

    I don’t have any plugins. I have deleted them all.
    I have completely re-installed WordPress 3.6 manually via ftp(except wpcontent folder and wp-config.php.
    I re-uploaded the theme files from a fresh download

    – run the upgrade manually via wp-admin/upgrade.php
    It tells me WordPress is up to date.

    Whenever I do something (like delete a theme or try and save a setting) it throws me back to the log in page. But if I use backspace and then refresh the page, I can see the change has been made and I remain logged in.

    Something is still broken but I don’t know what to do next. Could it be the database somehow?

Viewing 2 replies - 1 through 2 (of 2 total)
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