Log-in redirect isn’t working

  • Resolved studionomad

    (@studionomad)


    4 years, 11 months ago

    Hello;

    I’m running into an issue where the user logs in, but isn’t redirected to the page I’ve specified. I’ve gone through the forum, and set up all the fixes, but it’s still not working.

    Fixes I’ve completed:
    – Set the URL in the Log-in Form
    – Set all the user roles to redirect after logging in
    – Enabled permissions in the menu

    This was working correctly a couple of weeks ago and then has stopped for some reason. My plug-in version is up to date.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

  • I have faced same issue . Change your theme and try It will resolve your issue

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @studionomad

    How many roles are assigned to your test account? If there’s more than 1, you need to make the Role that has your redirection URL settings as Primary Role.

    To make the User role a primary role, Go to WP Admin > Ultimate Member > User Roles > Edit a Role > See the “Priority Number”. Add a number e.g. 999.

    Let’s see if this resolves the issue.

    Regards,

    Thread Starter studionomad

    (@studionomad)

    Thanks. I will try this. Just one question: Are higher numbers higher priority? So, if I start with 1 and go up to 10, does 10 get the highest priority?

    Thread Starter studionomad

    (@studionomad)

    Ok. I tried setting priority numbers for all the roles, and it still isn’t working. Then I tried switching what should happen after the user hits log in (in the Log-in form interface), and none of those options work. It just keeps you on the log-in form.

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @studionomad

    Could you please tell me what roles and their priority numbers are set?

    Regards,

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @studionomad

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread if any other questions come up and we’d be happy to help. ??

    Regards,

    Thread Starter studionomad

    (@studionomad)

    Hi. I do need this ticket opened back up. It’s still just stuck on the log-in form. It had started redirecting to the account page, which was better, but still not what I wanted. But now it’s going back to not moving off the log-in form.

    I have Member set at 100
    Editor set at 90
    Administrator set at 80
    Subscriber set at 70

    There are a few other roles in here that we’re not using, so I didn’t assign them values.

    Thanks for any help you can provide.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Log-in redirect isn’t working’ is closed to new replies.