Log or Debug user interaction?

  • frankjob

    (@frankjob)


    6 years ago

    I have a few users who are very sure they submitted images but those images/filenames are not in the downloaded zip/csv. so i suspect some kind of user error. It seems I have asked this before but maybe i’m wrong. is there a debug switch? I’d like to be able to tell the users where they went wrong. Or should I be looking at a different wordpress plugin to provide me with that info? thanks…frank job

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  • Plugin Author Josie Stauffer

    (@joanne123)

    First, make sure the users actually waited for the feedback page and saw the image thumbnails. A lot can go wrong (network, overloaded servers, …) before the EntryWizard code is even reached — that page is supposed to be the confirmation that the upload was completed.

    If they are sure they saw the thumbnails, then some further debugging is in order — and if you find an issue, please let me know!

    If you create a file called “DEVE_ENV” (no extension) in the plugins/entrywizard folder, you should get some debug output to the wp-content/debug.log file. I wouldn’t recommend leaving it in place for very long, but it should at least tell you if the entrywizard code was reached, and what the parameters were. It’s no use for tracking down something that already happened, of course.

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