Log says success, but no signup happens

With double opt-in turned on, as long as the subscriber doesn’t confirm the subscription by clicking the link in the opt-in email it won’t show up in Mailchimp. Would that explain the issue?

I believe that Stuart said he received no double opt-in email at all.

I am having the same problem without even using Contact Form 7. I just put the subscribe form onto a page in my WordPress website, adnneiu.com. Help please! This is the last thing the website needs.

Steps:

1. I did the setup in Mailchimp (made an Audience, settings, etc.).
2. Installed Mailchimp plug-in and made the form in MC4WP/Form.
3. Made new page, accessible through 2 menu pages (Blog and Contact) with a link called “Sign up for my newsletter.”
4. User steps:
   • Go to page Blog
   • Click on “Sign up…” link.
   • Enter First name , Last name and Email address, click the “Sign up” button.
5. When I check that email address, there is no double opt-in email in any folder.
6. When I check the Audience list in Mailchimp, nothing was added (of course, as there was no double opt-in email.)

Admin:

Was this this marked resolved erroneously?

Question for Stuart: where is this Mailchimp log you looked at, that indicated “success”?

Thanks,

Connie

Hey @stuartgpalmer,

I tested the form and did get the “Double Opt-in” email. You can see this at https://www.dropbox.com/s/clef5tgzdv0bbaz/Screenshot%202023-07-06%20at%206.43.52%20AM.png?dl=0.

The email was in the spam folder.

@conniebuschlcc Please test using some other email address that you may own.

Thank you @hchouhan. The double opt-ins are indeed going to spam. Apologies for not checking this.

Yes, I figured out the issues.

• I had not yet verified the domain in Mailchimp.
• We had not planned to set up emails in that domain, but I decided that I had to, both to verify the domain and to ensure that the mailings did not end up in people’s spam folders.

Thanks for testing it. Glad it worked as well for you as it did for me. ??

Connie