Log stopped logging

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support robertabela

    (@robert681)

    Hello @bublitzcreative

    Thank you for your message and for using our plugin.

    I am sorry to read about your issue. Do you know if you have done any site changes (such as updating a plugin or changing a theme) right before the logs stopped?

    Maybe you upgraded to version 4.4.0 from a much older version? If that is the case, please:

    1) Deactivate and uninstall the plugin.
    2) Install version 4.3.6.
    3) Then upgrade to 4.4.0.

    Looking forward to hearing from you.

    Thread Starter bublitzcreative

    (@bublitzcreative)

    Hi Robert,
    No, I did not add any new plugins or change the theme before it stopped. I also did not upgrade from an older version. I’ve been staying very current with the updates.

    Plugin Support robertabela

    (@robert681)

    Thank you for your response.

    Can you please send us the system information file so we can get a better understanding of your setup?

    Please send it over email at [email protected] since it contains technical details about your website setup.

    Looking forward to hearing from you.

Viewing 3 replies - 1 through 3 (of 3 total)
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