Logged in user not showing in Account Activity Logs

  • Resolved rejmark

    (@rejmark)


    8 years, 2 months ago

    Hi I am using this wonderful plugin in several sites and it has saved me a few times, thank you.

    Until yesterday I thought I could see everyone that logged in the Account Activity Logs, but today we got an order (of a customer that logged in) and her info is not on the logs at all.

    How can that be?

    thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, is that customer signing via WordPress or via some other plugin like a membership or shopping cart?

    Regards

    Thread Starter rejmark

    (@rejmark)

    I don’t know, I would guess that she probably logged in via the shopping cart.

    I did not know it would make a difference. Any suggestions on how to see all the people that logged in, no matter where they came from?

    Thank you so much!

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, what shopping cart plugin are you currently using?

    Thread Starter rejmark

    (@rejmark)

    I am using Woothemes Authorize.net AIM, and Flatsome theme.
    And I also have Memberships plugin Woothemes.

    Thank you

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, currently the plugin does not log users login in via a shopping cart or membership plugin. It only monitors users login in via wp-admin and wp-login.

    Regards

Viewing 5 replies - 1 through 5 (of 5 total)
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