Logged Out Player not working, but working for logged in user

  • Resolved jrthor2

    (@jrthor2)


    1 month, 3 weeks ago

    I’m using the Avada theme, and all of a sudden, on my staging site that I am working on a redesign of our main site, the podcast player is not displaying correctly, if I am logged out. If I am logged in then the player is displaying correctly. The URL for one of my episodes is https://www.staging9.breathinginchrist.com/podcast/stepping-faithfully-intentional-living-with-gods-love-episode-2/.

    I’ve put my site in troubleshooting mode, and the player works fine with all my plugins/theme activated. If I do the same without troubleshooting mode, and view this page in an incognito browser, it is does not display the player correctly.

    Any help is greatly appreciated!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter jrthor2

    (@jrthor2)

    I just narrowed the issue down to the SiteGround Speed Optimizer plugin. If I have this plugin enabled, and I disable Combine CSS Files, then the player displays correctly. I went into the Exclude from CSS Combination option, but there are no SSP styles listed to exclude. Any ideas how I can keep this option enabled and exclude SSP styles from being combined?

    Thanks!

    Plugin Author Serhiy Zakharchenko

    (@zahardoc)

    Hi @jrthor2,

    I would recommend reaching out to the Speed Optimizer plugin support for assistance or trying a different speed optimization plugin.

Viewing 2 replies - 1 through 2 (of 2 total)
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