• Resolved hsteigstra

    (@hsteigstra)


    For some reason, the plugin stopped logging visits to my posts. Several thousands previous week, 22000 last month, only 6 for the latest post. 206 pages seen total, expectedly mostly to this new post. I switched to client mode.

    Any suggestions?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Matthew

    (@mhdizmni)

    Hi @hsteigstra,

    Thank you for reaching out!

    After reviewing your website, I can confirm that the hit requests are submitted successfully and the data should be recorded. Please refer to this image: https://i.vgy.me/1PDgLr.png.

    Could you kindly check if the number of visits for this post, https://steig.nl/blog/2024/12/08/wat-is-de-levensverwachting/, has increased?

    Additionally, would you mind sharing the WP Statistics info by navigating to Tools > Site Health > Info > WP Statistics? Please refer to this image for reference.

    We look forward to your response!

    Regards,
    Matthew

    Thread Starter hsteigstra

    (@hsteigstra)

    Dear Matthew,
    The number is increased from 7 to 8 now. The diagnostics is this screenshot, hope you can read it. It is in Dutch. “Ingeschakeld” is “activated” ; “Uitgeschakeld” = disabled

    Thread Starter hsteigstra

    (@hsteigstra)

    Additional info: it seems that the cache is preventing the counter to be updated. When I am not logged-in the count still displays 7. After deleting the cache, it displays 8. What now?

    Plugin Support Matthew

    (@mhdizmni)

    Dear @hsteigstra,

    To assist us in investigating the issue further, could you please reach out to us via email at [email protected]?

    When you contact us, kindly include the topic URL in your inquiry, as this will help us address the issue more efficiently.

    Thank you for your cooperation!

    Regards,
    Matthew

    Plugin Support Matthew

    (@mhdizmni)

    Dear @hsteigstra,

    After carefully reviewing your site, I can confirm that the view numbers on your site (image) at https://steig.nl/blog/2024/12/08/wat-is-de-levensverwachting/ are not from WP Statistics. These data come from a plugin called Blog Designer.

    If you need to display the data on a page, you can use our shortcodes. Please refer to our guide to learn more: https://wp-statistics.com/resources/shortcodes/.

    Should you need further assistance or have any questions, please don’t hesitate to reach out—we’re always here to help!

    Regards,
    Matthew

Viewing 5 replies - 1 through 5 (of 5 total)
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