Login and log out are not working

I also wanted to point out that Under Remote Sites I have test all the options for outgoing and incoming actions and all were ok with a green tick. I did the same on both website and the result were the same.

Hi @babakras ,

Apologies for the late reply, I have kept my involvement to bug fixes lately due to a lack of free time.

Does the issue occur with 2 fresh installs of WordPress, WPRUS and default themes only?

Hello @frogerme and thank you for the reply.

Well actually I think I described the issue incorrectly.
The actual problem is:
The login form in on website a eg;(www.A.com) and once logged in the logged in user will be redirected to their profile which is eg(www.A.com/user-profile) at this point everything is fine and works correctly but when I go to another page which is on the second website eg;(www.UK.A.com) I have to reload the page few times before it recognise me as logged user and when I log out on the first website it looks like the second website stays logged in until I close the browser.

The theme I am using is STOREFRONT from WooCommerce and yes there are other plugins installed on both sites.
I have actually sent you a message onto your skype as well as to your email using the form on your website requesting for your help and in return I will be happy to be a patreon to your work.

Thank you

Hi @babakras ,

Is the page fully loaded on https://www.A.com when you go check if the user is logged in on https://www.UK.A.com?

The behavior you describe seems normal to me: the login (and logout, everything here is valid for that action too) is done with a script called in the browser (and not at the server level) to set the proper cookies. If that script hasn’t been called yet and the cookie for https://www.UK.A.com hasn’t bee set yet before visiting https://www.UK.A.com, then the user would not be logged in until https://www.A.com is fully loaded.

By the way, there is no other way to achieve login/logout – it is a technical limitation of browsers, nothing the plugin can do around that.

How long does it take for to be called https://www.UK.A.com/wprus/login using the browser network inspector (directly in the browser)?
How long does it take for the script to be loaded on https://www.A.com, in the waterfall found in the browser network inspector?

The 2 above questions would go a long way to confirm my suspicions for your specific case, but in general the situation you describe isn’t unusual.

Hello @frogerme

Thank you for your support.

1-How long does it take for to be called https://www.UK.A.com/wprus/login using the browser network inspector (directly in the browser)?

808 ms

2-How long does it take for the script to be loaded on https://www.A.com, in the waterfall found in the browser network inspector?

There are two line of https://www.A.com
first one is 303 ms and second one is 2.85 s

Also these are the cookies used:

https://www.A.com:
_gads

https://www.uk.A.com:
tk_ai
wordpress_test_cookie
wp-settings-1
wp-settings-time-1
wprus_user_pending_async_actions

Hi @babakras ,
The cookies seem fine.

It’s difficult for me to say what could happen without having the actual links.

On my test platform, first site, I get 1.39s for login and 2.56s for logout, and even with these less-than-ideal timings, the login and logout of the second site seems instant.

Sorry for insisting, but does the issue occur with 2 fresh installs of WordPress, WPRUS and default themes only?

Hello @frogerme
sorry for late replay, I had a busy week.

If by fresh install of wordpress you mean no other plugins, I have to say there are other plugins installed and the theme is not a default theme.
I’ll try and upload a video and demonstrate everything in that video this week.
Hopefully that will give you some insight of the situation ??

If by fresh install of wordpress you mean no other plugins, I have to say there are other plugins installed and the theme is not a default theme.

Hi @babakras !
The first thing to do is to try with a default theme (storefront is standard, tested and supported), and without the other plugins. Please do not go through the trouble of making a video before you’ve first eliminated the possibility of one of these being the source of a possible conflict.

No feedback after more than a months – marking as resolved.