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  • Plugin Support Jelena

    (@jmisic)

    Hi,

    Can you try these steps on any of your sites with this issue, please?

    1. Clear and then disable browser cache.
    2. Disable any browser extensions/add-ons, as they may be causing the issue.
    3. Test to see if the problem is solved.

    If not, then proceed with the below steps.

    1. Use the forceoff method as detailed here. This will help you regain access while keeping the plugin active, allowing you to change settings and prevent further blocking.
    2. Go to to the Login Zone and change “Cooldown Period” setting to e.g. 2 seconds.
    3. Remove a “forceoff” file.

    Once resolved, you can do this for your other sites as well.

    Hope this helps.

    Plugin Support Jelena

    (@jmisic)

    Since we haven’t heard from you in over 2 days, I assume that it’s sorted out so I’ll go ahead and close this thread for now. If you need any further help, feel free to reopen the conversation.

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